Refund policy
If the delivered product is defective or different from the ordered item, we will promptly respond to your request for return or exchange. Please contact us via the inquiry form within 7 days of receiving the product.
Once the procedure is complete, we will guide you on the return method.
Conditions for Non-Returnable and Non-Exchangeable Items
- If the request for return or exchange is not made within 7 days of the product's arrival
- If the product shows signs of use, damage, or dirt
- If any accessories of the product are missing
- If the product is returned using a method other than the one specified by our company
- If the order is marked as non-returnable on the product page or campaign page